Oaks at Hampton

Oaks at Hampton

From the top down, the staff is caring, attentive, and flexible; they focus on making the community welcoming, comfortable, and safe while empowering the residents to live their best lives. The physical facility is attractive, recently renovated, and includes multiple well-furnished outdoor spaces.

Response from the community

Thank you so much for your kind review! We’re delighted to hear that you’ve experienced the community as welcoming, comfortable, and supportive. It’s especially meaningful to know that the care and attentiveness of the team stood out to you. Empowering residents to maintain independence, engagement, and quality of life is at the heart of what we strive to provide every day.

May 14, 2026

Friendly

They are friendly and very attentive to each individual persons needs.

Response from the community

Thank you for taking the time to leave a review of our community.

April 21, 2026

Review for Oaks at Hampton

I wouldn't recommend the Oaks at Hampton, it didn't work out. Consider a smaller community. There are some good people at the Oaks, we just don't feel that the care is adequate for the elderly with Alzheimer's.

Response from the community

Thank you for sharing your feedback. We are sorry to hear that your experience at Oaks at Hampton did not meet your expectations. We take the concerns you’ve shared seriously, especially when it comes to supporting residents living with Alzheimer’s disease. Providing compassionate, attentive care tailored to each resident’s needs is a responsibility we deeply value. We appreciate your acknowledgment of our team members, and we will continue working to strengthen the care and support we provide across our community. If you are open to discussing your experience further, we would welcome the opportunity to connect and learn more. Please feel free to contact us at (770) 796-5871.

April 16, 2026

It's about what management tolerates

First, there are many wonderful folks that work there. However, when your loved one has Parkinson’s and then enters hospice, having the substitute med tech be disrespectful to them – initially when they enter hospice and then a month later on the night that they pass away – that’s not something that management should tolerate. That’s what happened. My wife wrote detailed reviews on this and other platforms sharing the details several months later. I’m not going to recap the content of her review here, except to …

Response from the community

Mark - Thank you for sharing your continued perspective. We recognize the seriousness of the concerns you and your wife have raised and again acknowledge the loss your family has experienced. As communicated in prior responses, our community completed a comprehensive internal review of the situation, including review of the video footage provided, and the matter was also reviewed by the appropriate state regulatory agency. Both reviews concluded that care standards were followed and that no policy or regulatory violations occurred. We understand that you disagree with these findings. We also want to reiterate that outreach efforts were made by leadership to extend sympathy and to offer further discussion regarding your concerns. It is always our intention to communicate transparently and respectfully, particularly in end-of-life circumstances. Our commitment remains to ensuring dignity, compassion, and accountability in the care of every resident. Should you wish to speak further with leadership, we remain available and encourage you to contact us at (770) 796-5871.

February 18, 2026

I had a friend ask me to tour the facility for their mom. I was very impressed. The facility was beautiful already and they are improving it more with updates throughout the facility. The gathering areas were very tastefully done, and plenty of room. And so many outdoor spaces enclosed and in the open. One area had a lovely veranda and every entry/exit has a covered porch with plenty of seating and benches out in the garden areas. Everyone that I encountered were very friendly. So many activity areas inside. If and…

Response from the community

Patricia - Thank you so much for taking the time to share such a thoughtful and encouraging review. We’re thrilled to hear how impressed you were with our community, from the ongoing updates to our welcoming gathering spaces and outdoor areas. Creating a beautiful, comfortable environment where residents and guests feel at home is very important to us, and it means a lot to know that came through during your visit. We truly appreciate your kind words about our team and the variety of spaces designed for connection, relaxation, and activities. If you or your friend would ever like to learn more or schedule a tour, please don’t hesitate to call us at (770) 796-5871. We’d be happy to help in any way we can.

January 22, 2026

Outstanding care and attention

My mother was a resident in the memory care unit of the Oaks at Hampton for the last 2+ years until her recent passing. The care and attention she received during her time at the Oaks was beyond my expectations. The staff was attentive and caring to my mom, and as best as I could determine, equally caring and attentive to the needs of all of the residents. I almost never had to ask a question as the staff would provide updates for me on nearly every visit. From the Director on down, the Oaks is truly committed to t…