Parkside Assisted Living and Memory Care at Cumming

Things to know

it's a simple community. They do not offer much outside of the facility for the residence to go to or do they're very limited. Also on taking residence to doctor appointments and the billing has been incorrect since we moved in five months ago and you cannot speak to anybody in corporate even after leaving several messages. On a positive note, the facility is well laid out & easy for residence to move about. The staff appears to be friendly with the residence. Also, pricing is moderate, which makes the facility af…

Response from the community

Thank you for taking the time to leave a review. Please contact us at (770) 796-5871, to discuss any billing concerns.

May 12, 2025

Stay involved.

I think that it's important for each family member makes the time to visit their loved one especially if they're in memory care on a regular basis. This shows the staff that family members are taking an interest in their loved ones' welfare and the staff subconsciously will make an effort to possibly give the resident an extra "look" if you know what I mean.

Response from the community

Thank you for taking the time to leave a review.

May 12, 2025

Do not recommend

I do not recommend at all. She went in walking well and was there six weeks and could not walk at all. I went in one day and she had bruises and busted lip. No one knew anything. I asked if she had fallen and they said no. She began to scream every time the attendees got near her. She was perfectly healthy going in and passed away six weeks after coming home. My mom was the sweetest lady and had a great disposition. She did have dementia, but I took care of her for ten years. I only put her in for respite care bec…

Response from the community

Thank you for taking the time to leave a review. We are actively investigating the concerns you have voiced. Please contact our home office at, (770) 796-5871, in order to discuss these concerns. Thank you.

February 13, 2025

Our Family's experience

As I said, this was just over a year ago. Things have gone down since then. I have kept up with the residents at Shiloh Point. I can no longer recommend it. The good people left, the bad director was moved to another facility and recently fired. The level of care has fallen. The activities director is not doing much of anything. It's sad. Most of the residents that I know are looking for another place. The 4, and 5 rating would be a 2 or 3 now.

Review for Oaks at Shiloh Point

Visit facilities in the good better and best range. Don't eliminate a facility simply on cost and don't be afraid to ask hard questions. I would recommend the Oaks but again ask questions of any facility director of issues that are of concern to you and your family; I.e safety, medical accommodations; activities,

Response from the community

Thank you for taking the time to leave a review anf for recommending Oaks at Shiloh Point.

August 21, 2024

Review for Oaks at Shiloh Point

I would tell a freind to take advantage of the situation there I think they will be satisfied. We really liked the care we received.

Response from the community

Thank you for leaving a review of Oaks at Shiloh Point.

May 29, 2024