Parkside Assisted living at Gainesville

Happy environment

Seeing my aunt happy and healthy is so comforting. The staff are caring and friendly. They make my aunt feel loved. When I visit, my aunt is always clean and happy. If I have questions, staff answer them. The food is enjoyable, seasonal decorations are fun.

Response from the community

Ann - Thank you for taking the time to leave a five star review. We are grateful for the opportunity to care for your aunt.

February 18, 2026

Our family's experience has been a difficult one.

The food is lacking according to my mother. The hairstylist is unreliable. The apartment is cute, good size. The staff, outside of [name removed], are great. I believe the activities are plentiful. It's a clean facility. Staff needs training on how to change out Dexcom device. Our family's experience has been a difficult one.

Response from the community

Thank you for taking the time to share your feedback. We truly appreciate your honesty, as it helps us identify areas where we can improve. We’re glad to hear you find the community clean, the apartment well-sized and welcoming, the activities plentiful, and that many of our team members have been supportive. At the same time, we’re very sorry to hear about the challenges your family has experienced, including concerns with dining, salon reliability, and staff training related to the Dexcom device. This is not the experience we want for our residents or their families, and we take these concerns seriously. We would welcome the opportunity to discuss this further and work toward a resolution. Please feel free to call us directly at (770) 796-5871 so we can better understand your concerns and how we can improve moving forward.

February 10, 2026

Attentive, professional caregivers, business office issues

My mom says the food is just ok. I still have to get food for her. Also, the quoted price is not what I am paying. I am paying about $[removed] a month more. Thus far, no one can explain why though I have asked. At this point, I feel another move would be too stressful for my mother, so I am trying to get these issues resolved. On a positive note, the staff who provide care are attentive, kind and patient.

Response from the community

Thank you for your feedback. We’re sorry to hear about the concerns around dining and pricing, and we understand how frustrating it is when expectations and communication don’t align. We’re grateful for your kind words about our care team and are glad your mother is receiving attentive, compassionate support. We would welcome the opportunity to connect and address these concerns directly. Please call us at (770) 796-5871 so we can help.

January 14, 2026

Buyer Beware

They do not give the care that you pay for. If the resident has disabilities , family MUST oversee!! My mother is legally blind and hard of hearing plus wheelchair bound I have to be there EVERYDAY. Today she had no water.

Review for Lakes at Gainesville Assisted Living

They were very nice and helpful. It was very nice.

They treat you like family.

What we like the most about Lakes at Gainesville Assisted Living is that the workers are friendly. They adapt to the patients changing needs. Cheerful atmosphere with enjoyable activities, and yes we would recommend this community to other families!