Community profile

Pinnacle West

230 Welcome Way Blvd W, Indianapolis, IN

Independent Living

4.536 reviewsRead reviews

About the community

About Pinnacle West

Nestled in the serene Chapel Hill neighborhood in Indianapolis Indiana, Pinnacle West, a premiere 50+ active community, offers more than just apartments. Experience the warmth true friendship and community living and build memories in your beautiful apartment surrounded by like-minded friends and neighbors. Our apartments blend comfort and functionality, featuring spacious layouts, modern amenities, and thoughtful…

Published floor plans

Studio

Independent Living · 0 bedroom

Published starting price

$845/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

1 Bedroom

Independent Living · 1 bedroom

Published starting price

$909/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

2 Bedrooms

Independent Living · 2 bedroom

Published starting price

$1,199/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

Studio

0 bedroom

Published starting price

$845/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

1 Bedroom

1 bedroom

Published starting price

$909/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

2 Bedrooms

2 bedroom

Published starting price

$1,199/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$845 observed · tracking future changes
$845Aug 2, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.5 out of 5 from 36 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

My experience would be a fair

The facility needs a ton of maintenance as far carpet, painting, electrical projects. Also, my mom moved there in October and her rent went up in January! Horrible first customer experience. Normally your rent would go up after your lease is up. The staff are really nice, I love that they come and pick up your trash for you, and the residents are like family and enjoy one another.

AnonymousJuly 17, 2026

★★★★

Positive

Overall would recommend

I'd give it a 4 stars - it was good for us but it was about the least expensive we found, so nothing fancy. Friendly staff, with friendly and safe community.

Jeffrey KApril 7, 2026

★★★★★

Positive

Great communications and easy to get everything set up'

We really like pinnacle west. Easy to deal with. Very flexible. We had a last minute scheduling issue and they worked with us. Communization is great. Best is the staff.

SMFebruary 27, 2026

★★★★★

Critical

Pinnacle West

What they could improve on would be being friendly and the administrative staff.

AnonymousFebruary 19, 2026

★★★★

Positive

I recently toured/previewed Pinnacle West for a friend of family. The personnel I met were very helpful and nice. The few residents I met were friendly and quite enthusiastic about the facility. Some had been residents for quite a long time I only toured a studio and 1 bedroom unit. I found both to be spacious and with more storage than many apartments I’ve seen in my past. My general impression was very favorable especially for a low income facility.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
5.0 / 5
Staff
4.0 / 5
Wanda HJanuary 31, 2026

★★★★

Positive

Review for Pinnacle West

Just a different levels, of course utilities and services offered my building. I would recommend

AnonymousNovember 3, 2025

Verified overview

What we know from public sources

Care options
Independent Living
Operator
Not yet resolved
Public price status
Published starting price available
Last source check
August 2, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Health & wellness

  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management

Services & convenience

  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Cats Allowed
  • Dogs Allowed
  • Beautician
  • Grocery Shopping and Errands
  • Spanish

Activities & engagement

  • Dances
  • Birthday Parties
  • Cards / Pinochle Club
  • Live Well Programs
  • Stretching Classes
  • BBQs or Picnics
  • Community Service Programs
  • Forever Fit
  • Educational Speakers / Life Long Learning
  • Tai Chi
  • Live Musical Performances
  • Trivia Games
  • Yoga / Chair Yoga
  • Bible Study Group
  • Karaoke
  • Art Classes
  • Live Dance or Theater Performances
  • Activities On-site
  • Christian Services
  • Catholic Services
  • Walking Club
  • Holiday Parties

Outdoor spaces

  • Indoor Common Areas
  • Meeting Room
  • Beauty Salon
  • Outdoor Common Areas
  • Computer or Media Center
  • Outside Patio
  • Private Bath
  • Barber Shop
  • Library
  • Piano or Organ
  • Fitness Center
  • Ballroom

Apartment & room features

  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Full kitchen
  • Kitchenette
  • Bath Tubs
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Private patio, deck, or balcony
  • Cable or Satellite TV

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 2, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Pinnacle West – Indianapolis, IN | Find With Care