The Forum at the Crossing

Caregiver experience

It's very clean, with attentive staff, good admin, and they are welcoming. Every single staff member knows my mom's name and says hello in the hallway.

Deceptive and misleading

We were supposed to move in to another facility. They closed about a couple weeks after accepting my check. Luckily, they hadn't cashed it yet. They have other places that were still open, and The Forum at the Crossing tried to get us there-- and then we found out (from one of their other places) that the one I liked up north (The Forum at the Crossing) wasn't actually assisted living, so our insurance wouldn't have kicked in (so they were once again lying to get money-- and hurt us). I would stay away from all fa…

Great Facility!

They were wonderful to work with. The facility is beautiful and well cared for. Our family member iss very pleased. We would strongly recommend. My family member said the food was the best ever. He has met several new friends and has engaged in multiple activities.

Response from the community

Thank you for your kind words as we're thrilled to hear that your family member is so thoroughly enjoying life at The Forum. Our team works hard to provide a beautiful environment, delicious meals, and engaging activities, so it's wonderful to know that we met your expectations. We truly appreciate your recommendation and look forward to continuing to support his happiness and well-being!

September 17, 2025

Amazing food, Friendly staff

Food is amazing with good variety. Love the servers in the dining room. They know your names after just a few days and are very friendly and accommodating to needs. Lots of activities to keep you busy.

Response from the community

Thank you for your wonderful feedback! We're thrilled to hear that you love the variety of our food and appreciate our friendly servers. It's great to know they're making such a positive impact during your dining experience. Your satisfaction is our top priority, and we look forward to continuing to make your time with us enjoyable!

July 14, 2025

Review for The Forum at the Crossing

She really loves it there. She she says the is so much food to choose from and has great daily meals. The people and staff are very friendly and helpful. The living areas are larger with full kitchen, large bathroom and the rooms have central air. They have lots of activities to do, lunches they can go to and sign up shopping. She loves to take care of her raised bed garden.

Response from the community

Kenneth, we're so happy to hear that your loved one is enjoying life in our community—especially the delicious meals, engaging activities, and her garden bed. It’s wonderful to know our friendly and helpful team has made her feel right at home. Thank you for sharing such a thoughtful review!

June 24, 2025

Friendly

The staff and residents are friendly and considerate. There are a variety of activities for everyone. The facility is exceptionally attractive. The resident of each apartment are ab le to decorate for his/her taste.

Response from the community

Sheila, it is very nice to hear that you appreciate the friendly atmosphere and wide variety of activities we offer at The Forum. Our residents’ ability to personalize their apartments is something we value greatly, as it truly makes our community feel like home. Thank you for your wonderful review!

April 7, 2025