Saddle Rock Memory Care

Gardens Care Senior Living, owned by [name removed]

My father lived at Saddle Rock (then Renew) from late [year removed] until early [year removed], and it started out great: caring, stable staff who truly knew the residents, engaging activities, good food, and consistent medical oversight. It felt like a loving, reliable place for memory care. Everything changed drastically after /Gardens Care bought it. Almost overnight, the entire old team was gone—100% turnover. Familiar faces vanished, replaced by overworked, unhappy staff. Activities dwindled, supervision slip…

Our family had an in person tour with Renew Saddle Rock Memory Care and we felt the tour experience and visit to be good. The staff members were very informative and really friendly.

It came down to Renew Saddle Rock and another facility for us. This seemed like a really great place and we had a good tour experience. The only reason we went with the other facility was because Saddle Rock did not have any private rooms available at the time and that is what we were looking for.

Caring

The top thing at Renew Saddle Rock is the medical care. The Physician's Assistant comes and does rounds every week if your loved one needs it. I like the mobile dentist that's there and the foot care they bring in. I really like the staff in general. The first person I met was the beautician, and I just loved her. But it turned out she's also part of the facility staff, and she's been really good to my mom, who often can't find her way back to her room. They're very kind about taking her back and saying "Oh it's th…

Great fit for mom

The food is awesome especially compared to her last facility, they are all chef prepared meals. She does a mind diet so everything is fresh. They have a lot of great activities hey have art classes, a chapel, places to sit all over the place, a movie room, etc. They used to have something calling "cooking with [name removed]" and the residents would be able to help her cook and they really enjoyed that. I can call with a concern and they will call the doctor for me and arrange what needs to be done, they are great …

Renew Saddle Rock is a beautiful place in a beautiful location. They were much more expensive than we could afford, but I think that is because they handle more levels of care.