Salterra Senior Living at Ashbrook

Review for Salterra Senior Living at Ashbrook

Overall it's good. They are working great with me now, I fell behind and I couldn't pay due to my hardship and it's really helping me. I would recommend them to others who are searching for senior living for themselves or a loved one.

Our family's experience

They are very accommodating and helpful, also have empathy for the people living there and their families. Apt size is fine for one person. The building always seems clean and offers fresh water. I don't have a problem getting answers to questions. They seem to have outings and enough activities.

Salterra Senior Living at Ashbrook

Staff is friendly and caring to residents. Facility is kept clean and orderly at all times. They could improve how the regular mail is handled. Currently the mail is placed in an open cubby hole system with no locks. I think the independent Senior Residents should have locked mailboxes. We still continue to conduct business with our banks, doctors, and other vendors.

Salterra Senior Living at Ashbrook

I was not satisfied at all with them, there was a trouble with management and raising the price of the rent often times. There's no public transportation, buses, and the closest store about half mile away.

Response from the community

Thank you for sharing your feedback. We understand how frustrating frequent rate increases can be. Under our new management with Leisure Care, rates have stabilized, and, as always, we’re committed to providing consistency and transparency. We also want to clarify that transportation has always been available through the Carrollton Senior Alliance. Residents can schedule door-to-door pickup, making it easier to get to appointments, shopping, and other outings. We appreciate you taking the time to share your experience, and we’re always open to continued feedback as we work to improve. Shawn Rogers, General Manager

April 20, 2026

Salterra Senior Living at Ashbrook

Quiet place and very safe here but my place has seen an increase in roaches and bugs needs a total overhaul also the rents are a bit high for the area. You have to sign a contract with direct deduction out of your bank account.

Response from the community

Thank you for taking the time to share your feedback. We’re glad to hear you find the community quiet and safe. That means a great deal to us. We’re sorry to learn that other aspects of your experience haven’t met expectations. We’d truly appreciate the opportunity to connect with you directly and better understand your concerns so we can address them appropriately. Please feel free to reach out to me directly at (770) 456-4477 at your convenience. We value your residency and would welcome the chance to speak with you personally. Shawn Rogers, General Manager

February 13, 2026

Very attentive and supportive staff.

The staff has been good, I hear the food is good, very nice people. They have been quick to show up if there is an issue. Apt is ample size. Area is quiet.