★★★★★
PositiveExcellent care and Peace of Mind.
The team at Sunrise has been outstanding. They are caring and attentive. Highly recommend both assisted living and memory care.
Community profile
13001 Hillcrest Road, Dallas, TX
★ 4.576 reviewsvia A Place for Mom ↗
About the community
Sunrise on Hillcrest provides a high-quality assisted living, memory care, short-term stays, and hospice coordination. The compassionate staff provides care that’s tailored to your individual needs. Sunrise Live With Purpose™ programming enriches residents’ minds, bodies, and spirits with a variety of activities that appeal to their personal interests. This beautiful community features several walking paths as well as outdoor entertainment areas for residents to enjoy. Sunrise on Hillcrest is central to all major highways and is near Park Cities, Richardson, Plano, and East Dallas. This convenient location allows the staff to plan fun outings for residents, whether it’s shopping or at Galleria or North Park Mall or dining at a local restaurant. Community services and amenities The culinary team prioritizes healthy living by creating three, well-balanced meals from scratch for residents. Have you noticed that your favorite food isn’t on the menu? Submit a request to the chef, and they’ll make sure that you’re able to indulge in your favorite dish. Don’t forget to try one of the delectable desserts — especially the fruit tart. Trained team members offer round-the-clock services daily. It’s important to keep family members involved. That is why the staff schedules meetings for residents and their families, keeping everyone up to date. In addition to convenient services, this community offers daily schedules of physical, creative, social, educational, and spiritual activities. Living arrangements Whether you’re seeking a studio, one-bedroom, or two-bedroom living space, Sunrise on Hillcrest has several options to choose from. You don’t have to worry about completing household chores because staff is there to provide weekly assistance with trash removal, housekeeping, and laundry. Reach out to learn more about room availability, care plans, and how the staff can work with you to improve your day-to-day life. State licensing information To explore the licensing information and compliance histories of senior living communities in the state of Texas, visit the Texas Long-Term Care Provider Search database . Related articles Assisted Living vs. Memory Care: What’s the Difference? Assisted Living vs. Independent Living: What's the Difference? Your Complete Guide to Assisted Living
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositiveThe team at Sunrise has been outstanding. They are caring and attentive. Highly recommend both assisted living and memory care.
★★★★★
CriticalThe employees are friendly. Most seem they enjoy their jobs. My mother's windows were very dirty at move-in and have yet to be cleaned. TV cable provided did not work for a month. An account had to be opened for her. I am not sure how often her apartment is cleaned but it is dirty when I visit every week. Some silverware purchased for her apartment has been taken to the kitchen. Monthly activity and meal calendars would be helpful for visitors that do not have access to those otherwise.
Response from the communityHi LA, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and encourage you to contact us at information@sunriseseniorliving.com so that we can learn more. –The Sunrise Team
April 22, 2026
★★★★★
PositiveEveryone very friendly, professional and appear to truly care about the person and just not a number. Very nice, clean, and comfortable facility. The room size we got was just the perfect size for my mother. All meals being included, nice outside area, many activities offered and just really nice people who know everyone by name.
Response from the communityHi Kathy, It is delightful to hear that you have been satisfied with the personalized support provided to your loved one by Sunrise on Hillcrest. Our team members share a common goal of enriching every resident’s life by carefully listening to their needs and always delivering the very best. Thank you! – The Sunrise Team
March 17, 2026
★★★★★
PositiveStaff is great, very caring. My mom really likes the food. We've had a couple of mix-ups on the meds. Apartments definitely need a remodel. And the chairs, glasses and silverware in the dining room are way to heavy for frail old people. Staff is friendly and kind. Community has a warm and caring feel to it. I think because it's small and not one of those sprawling communities.
Response from the communityThank you for your feedback! We're glad to hear that you and your mom appreciate our caring team members and the community atmosphere. Your insights help us enhance our services! - The Sunrise Team
March 3, 2026
★★★★★
PositiveThe staff is tenured (many have been there for 5, 10, even 20 years). Move in was easy. The facility is beautiful. Meals feel like a restaurant. The bistro area is open all the time with snacks, juices and coffee. The activities are well-attended. It is also a very good value. They offer à la carte pricing so you only pay for the services you need. Anyone you send there will love it. I cannot recommend Sunrise on Hillcrest more highly. I actually helped one of my Mom's friends move there as well. It is a "no scrub…
★★★★★
PositiveThey are very supportive and understanding of the different mental states the elderly cycle through. Not panicking when my Mom talks about nonsense but is still capable in other things and not at risk of hurting herself or others. Her last home facility reacted to every "out of order" comment or action like it was the end of the world. I just wish they had more activities.
Response from the communityThank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and provided you with the necessary information. Please feel free to reach out to us at information@sunriseseniorliving.com or the community directly, in case you have any additional questions regarding Sunrise! - The Sunrise Team
January 29, 2026
Verified overview
Source-published features
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