Community profile

Sunrise at Hillcrest

13001 Hillcrest Road, Dallas, TX

Assisted LivingMemory CareIndependent Living

4.576 reviewsvia A Place for Mom

About the community

About Sunrise at Hillcrest

Sunrise on Hillcrest provides a high-quality assisted living, memory care, short-term stays, and hospice coordination. The compassionate staff provides care that’s tailored to your individual needs. Sunrise Live With Purpose™ programming enriches residents’ minds, bodies, and spirits with a variety of activities that appeal to their personal interests. This beautiful community features several walking paths as well as outdoor entertainment areas for residents to enjoy. Sunrise on Hillcrest is central to all major highways and is near Park Cities, Richardson, Plano, and East Dallas. This convenient location allows the staff to plan fun outings for residents, whether it’s shopping or at Galleria or North Park Mall or dining at a local restaurant. Community services and amenities The culinary team prioritizes healthy living by creating three, well-balanced meals from scratch for residents. Have you noticed that your favorite food isn’t on the menu? Submit a request to the chef, and they’ll make sure that you’re able to indulge in your favorite dish. Don’t forget to try one of the delectable desserts — especially the fruit tart. Trained team members offer round-the-clock services daily. It’s important to keep family members involved. That is why the staff schedules meetings for residents and their families, keeping everyone up to date. In addition to convenient services, this community offers daily schedules of physical, creative, social, educational, and spiritual activities. Living arrangements Whether you’re seeking a studio, one-bedroom, or two-bedroom living space, Sunrise on Hillcrest has several options to choose from. You don’t have to worry about completing household chores because staff is there to provide weekly assistance with trash removal, housekeeping, and laundry. Reach out to learn more about room availability, care plans, and how the staff can work with you to improve your day-to-day life. State licensing information To explore the licensing information and compliance histories of senior living communities in the state of Texas, visit the Texas Long-Term Care Provider Search database . Related articles Assisted Living vs. Memory Care: What’s the Difference? Assisted Living vs. Independent Living: What's the Difference? Your Complete Guide to Assisted Living

Family and resident feedback

4.5 out of 5 from 76 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

Excellent care and Peace of Mind.

The team at Sunrise has been outstanding. They are caring and attentive. Highly recommend both assisted living and memory care.

Mary W.May 19, 2026

★★★★★

Critical

Working on the kinks

The employees are friendly. Most seem they enjoy their jobs. My mother's windows were very dirty at move-in and have yet to be cleaned. TV cable provided did not work for a month. An account had to be opened for her. I am not sure how often her apartment is cleaned but it is dirty when I visit every week. Some silverware purchased for her apartment has been taken to the kitchen. Monthly activity and meal calendars would be helpful for visitors that do not have access to those otherwise.

Response from the community

Hi LA, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and encourage you to contact us at information@sunriseseniorliving.com so that we can learn more. –The Sunrise Team

April 22, 2026
LAApril 16, 2026

★★★★★

Positive

Everyone very friendly, professional and appear to truly care about the person and just not a number. Very nice, clean, and comfortable facility. The room size we got was just the perfect size for my mother. All meals being included, nice outside area, many activities offered and just really nice people who know everyone by name.

Response from the community

Hi Kathy, It is delightful to hear that you have been satisfied with the personalized support provided to your loved one by Sunrise on Hillcrest. Our team members share a common goal of enriching every resident’s life by carefully listening to their needs and always delivering the very best. Thank you! – The Sunrise Team

March 17, 2026
Kathy JacksonMarch 11, 2026

★★★★

Positive

warm and family-like atmosphere

Staff is great, very caring. My mom really likes the food. We've had a couple of mix-ups on the meds. Apartments definitely need a remodel. And the chairs, glasses and silverware in the dining room are way to heavy for frail old people. Staff is friendly and kind. Community has a warm and caring feel to it. I think because it's small and not one of those sprawling communities.

Response from the community

Thank you for your feedback! We're glad to hear that you and your mom appreciate our caring team members and the community atmosphere. Your insights help us enhance our services! - The Sunrise Team

March 3, 2026
AnonymousFebruary 23, 2026

★★★★★

Positive

Kind and Experienced Staff combined with a beautiful and welcoming facility

The staff is tenured (many have been there for 5, 10, even 20 years). Move in was easy. The facility is beautiful. Meals feel like a restaurant. The bistro area is open all the time with snacks, juices and coffee. The activities are well-attended. It is also a very good value. They offer à la carte pricing so you only pay for the services you need. Anyone you send there will love it. I cannot recommend Sunrise on Hillcrest more highly. I actually helped one of my Mom's friends move there as well. It is a "no scrub

Bryan ZFebruary 3, 2026

★★★★

Positive

Modern with a homey feel

They are very supportive and understanding of the different mental states the elderly cycle through. Not panicking when my Mom talks about nonsense but is still capable in other things and not at risk of hurting herself or others. Her last home facility reacted to every "out of order" comment or action like it was the end of the world. I just wish they had more activities.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
3.0 / 5
Activities
1.0 / 5
Staff
4.0 / 5
Meals & Dining
2.0 / 5
Response from the community

Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and provided you with the necessary information. Please feel free to reach out to us at information@sunriseseniorliving.com or the community directly, in case you have any additional questions regarding Sunrise! - The Sunrise Team

January 29, 2026
AnonymousJanuary 28, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
August 1, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Pureed Meals
  • Guest Meals
  • Special Dining Programs
  • Anytime Dining
  • Vegetarian
  • Low / No Sodium
  • Room Service
  • Professional Chef
  • Restaurant Style Dining
  • Meals Provided
  • No Sugar
  • Café or Bistro
  • Private Dining Room

Health & wellness

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Services & convenience

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • German
  • Spanish
  • English

Activities & engagement

  • Live Well Programs
  • Community Service Organizations
  • Community Service Programs
  • Visiting Rabbi
  • Brain fitness / Dakim
  • Trivia Games
  • Live Musical Performances
  • Protestant Services
  • Gardening Club
  • Day Trips and Outings
  • Art Classes
  • Current Events Club
  • Live Dance or Theater Performances
  • Karaoke
  • Book Club
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Holiday Parties
  • Jewish Services
  • Walking Club
  • Intergenerational Programs
  • Activities Off-site
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Stretching Classes
  • BBQs or Picnics
  • Birthday Parties
  • Cards / Pinochle Club
  • Cooking Club
  • Men's Club
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Choir / Singing Club
  • Pet-focused Programs
  • Quilting or Sewing Club
  • Bible Study Group
  • Wii Bowling
  • Catholic Services
  • Happy Hour
  • Christian Services
  • Activities On-site
  • Sensory-based Programs

Outdoor spaces

  • Indoor Common Areas
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Central Fireplace
  • Beauty Salon
  • Barber Shop
  • Private Bath
  • Library
  • Outside Patio
  • Arts and Crafts Center
  • Movie or Theater Room
  • Raised Garden Beds
  • Game Room
  • Piano or Organ

Apartment & room features

  • Kitchenette
  • Garden View
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Ground Floor Units
  • Air Conditioned

Published by A Place for Mom. Features can change; confirm those that matter before touring.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Sunrise at Hillcrest | Find With Care