Tender Heart Assisted Living

About the community

About Tender Heart Assisted Living

We have four communities in Albuquerque that are owned and operated locally by three individuals with combined Assisted Living Experience of over 30 years. We are involved daily in the communities and are available to our family members and staff 24 hours a day! If there's a concern or an issue, we fix it quickly! One of the owners, Tracy Ayers, serves as the President of the board for the NM Alzheimer's Association, we all serve on committees for them, and we serve as trainers for their Savvy Caregiver Program. Tracy also received the "Community Hero of the Year" award presented by the NM Alzheimer's Association for 2017. We were presented with the "Outstanding Professional Award" at the Uniting New Mexicans Against Adult Abuse Conference. We are dedicated to providing the best possible care to our residents and we believe that those with cognitive impairment do better in a smaller environment, so we have made a commitment to serve NM's elderly in homes that are no larger than 15 residents. We provide ongoing staff training and all our managers and owners are certified through the National Council of Certified Dementia Practitioners. Our managers have all been with us for many years, which is very important! Our meals and desserts are made fresh daily! We have a full-time activities director that has been with us over six years and is so dedicated to ensuring or residents are active and engaged. We do not require you set up a time to come visit us! We want you to come as you can and see what we are all about! We don't want to present a false front, we want you to understand that this is a community where 8-15 people call home and homes are lived in so don't expect perfection!! Our residents like to rummage and you may see laundry on a chair, etc! We have a Facebook page that probably shows you best who we are! You can search on Facebook for "Preferred Assisted Living" We have a lot to offer and we would love to help you in your search for the right community for your loved one!