The Addison of Cherry Hill

A wonderful place for my mom

My mother spent over four years at Spring Hills/The Addison before she passed. I was lucky to have found this place. My mom did not have much savings, and they admitted her with just the first month rent, last month rent, and one time community fee. No big six figures up front, non-refundable buy in, just first, last, and community. It totaled less than a used car. Mom and I visited several other facilities, and they all wanted a large amount of money up front. The staff was wonderful, caring, patient and good humo…

Response from the community

Your kind words go a long way to brighten our day. We will be sure to share your review with our team members. Thank you so much.

July 20, 2026

Our family's experience - I would recommend them

Mom was there for about 5 months. They took pride in cleanliness. Mom's room was cleaned daily and so was the facility itself. It took a while to get used to ordering Mom's meals weekly but eventually we got the hang of it. Food always seemed good. Staff was usually attentive but due to her being in a memory care unit. Sometimes she wasn't the only one who needed help. Mom was on many medications and it was a struggle at times for them to keep everything straight. Such as renewing medication when it ran out. The ou…

Response from the community

It was an honor and pleasure to have your loved one as a member of our community. If you ever have any questions, please let us know. Thank you for this lovely review.

May 21, 2026

Wonderful visit. However, my aunt who I was looking to place at a memory care is now under the supervision of hospice. Thank you very much. But I will not be needing your services.

Response from the community

It was a pleasure getting to know you and your loved ones. We are here to support our residents and their families in any way we can. Don’t hesitate to call if you have questions or need more information.

February 26, 2026

This place is horrible, If you love your parent don’t put them in this horrible w.

This is a horrible place, the people who own it doesn’t even exist or care. All they care about is money. Please don’t put your loved ones in here. I can not begin to tell you how horrible this place is.

Response from the community

Thank you for sharing your feedback. We are sorry that your experience was not up to the standard we aim to provide. We would love to hear more about what happened and how we can make it right. Please contact [name removed], our Executive Director, at rlipsky@seniorlifestyle.com or Regional Director of Operations, [name removed], at fwells@seniorlifestyle.com so we can discuss this further.

January 28, 2026

Review for The Addison of Cherry Hill

This community stood out to us because they offered a one-time fee with no additional add-ons, unlike the other places we toured, and they even provided a complimentary month. The building was clean with no odors, located at ground level, and had a stronger staff-to-resident ratio than others we considered. We also appreciated that we didn't have to go through an extensive financial vetting process. While the experience hasn't been perfect and we are still working through a few challenges, the staff has been outsta…

Response from the community

We are grateful for your trust in our community and for taking the time to share your feedback. Your input is always valued and helps us continue to improve the care we provide.

November 25, 2025

Disgraceful

I could go on for a long while about all the issues there and how they have continued to decline year by year but I'll make do with my last experience with them. My mother was a 9 year resident and passed away 2 weeks ago. She had been in hospice in her apartment for a few months. I got a call from the lovely hospice nurse to tell me she had passed. I have yet to hear from anyone at the Addison. No calls or emails. No condolences. NOTHING! I have already removed everything from her apartment without a whisper from …

Response from the community

We are deeply sorry to hear of the loss of your loved one. We take our role in the provision of care and services to our residents very seriously and are disappointed to hear of your experience. Please reach out at your convenience to discuss this further by contacting Robert, our Executive Director, at rlipsky@seniorlifestyle.com or Regional Director of Operations, Felecia, at fwells@seniorlifestyle.com.

September 18, 2025