★★★★★
CriticalReview for The Broadmoor
The Broadmoor was sold about 3 months after I started living there. The place was run down, meals were terrible when I first settled in, then it went down hill from then on.
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Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalThe Broadmoor was sold about 3 months after I started living there. The place was run down, meals were terrible when I first settled in, then it went down hill from then on.
★★★★★
CriticalMy loved one was not in Broadmoor long. I quickly found out they are not trained to really do much direct patient care. And didn't. Want to. Just a few even tried you could see they didn't want to do hands on care. Some tried to be nice but others were rude at times. I found that they would let her light go for very long periods of time. She called me several times crying because she was wet or sick and no one would answer her light. I tried several times to reach someone to go help her and could not get anyone to …
★★★★★
CriticalThe employees were friendly. The meals were sometimes served up cold. Often the menu was changed last minute. The owners are looking to sell. There were little to no activities. When something was scheduled, more often than not the activity was delayed by hours or just canceled. My loved one didn't feel comfortable there. I hope this saves someone else the heartache and stress of making a second move so close together. After everything that was promised, we were very disappointed. One other thing to add - when I c…
★★★★★
PositiveWe are very pleased with The Broadmoor. I was amazed by the way it looks, it looks wonderful and the staff is all outstanding. They are all very friendly and accommodating. The apartment sizes are great, and the studio he has is spacious enough for everything that he needs. I would ABSOLUTELY recommend The Broadmoor to anyone.
★★★★★
CriticalThis was our 2nd choice. There are doing remodeling of the building, and the location wasn't as close to family a we wanted.
★★★★★
PositiveIt is reasonably priced - not the cheapest but not the most expensive. Everything that we needed for our loved one they have gone above and beyond to provide. It is an older facility but everything in our loved ones apartment looks very new, it has a large walk in closet. The staff members are extremely friendly as well.
Verified overview
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 1, 2026.