Community profile

The Fountains at Mill Cove

9960 Atrium Way, Jacksonville, FL

Assisted LivingMemory CareIndependent Living

4.3165 reviewsvia A Place for Mom

About the community

About The Fountains at Mill Cove

You really can have everything that senior living has to offer! A beautiful quiet setting with that sweet home feeling, an almost endless list of activities designed to bring fulfillment and socialization. A life of fewer worries that comes from living in a community built specifically for your needs. Our residents have more options than most, as we provide independent living, assisted living, memory care and skilled nursing care. We are a Continuum Care Community without the high cost entry fee. That means you and your loved ones can have the peace of mind knowing that if your needs every change, you won’t have to uproot your life to address them. Instead, transitioning between levels of care is simple. Located near I-295 and Monument Rd. just west of Atlantic Beach, Ft. Caroline and the Intracoastal Waterway, our desirable location is just minutes away from local hospitals, Jacksonville International Airport, Jacksonville's beautiful beaches, the shops and dining of St. Johns Town Center, many houses of worship, an Arnold Palmer designed golf course, and other areas of attractions. Our Community focuses on providing the amenities that encourage an active senior living lifestyle. A few of those amenities are listed below: Pet-Friendly Concierge Service Library Arts & Crafts Studio Beauty/Barber Shop Fitness Center Courtyard and Garden Wellness Center Transportation Social Clubs Our Chef-inspired menus and beautifully appointed dining room are a favorite among residents. Life here means trading the worry and stress that often come with a life at home. It means trading chores for staff ready to do the cooking and cleaning for you. And it means the comfort of knowing that whatever your needs are now and in the future, we have them covered. We are here to serve and offer you and your loved one the Peace of Mind you deserve.

Family and resident feedback

4.3 out of 5 from 165 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★

Positive

The Fountains at Mill Cove

The food is not well prepared, healthy, and easy to eat for older people, they are not good with medication, they let medication run out and then when it is ordered you cannot get your meds properly, there is little help from the CNAs, especially on the weekends, the personnel does not appear to be properly trained or followed up how they perform, most don't know how to do laundry and dry and fold clothes, clothes are given to wrong person and Socks are lost. The turnover of personnel is frequent for some reason. T

AnonymousJune 11, 2026

★★★★★

Critical

TIRED

They gave a great first impression. Mom finally agreed, at 97, to go into assisted living. Mom has been there 2 months & several things need improvement. 1. Not enough assistance getting to & from dinning rooms....Mom's unit couldn't be any further from them & still be in the building. 2. Not enough assistance getting/urging to bathe 2 times per week. 3. Laundered clothes returned damp....not folded nor hung up. 4. Just discovered that her bedding had not been changed since she moved in! 5. Her AC was out for 2 wee

WWJune 10, 2026

★★★★★

Positive

Mom is thriving!

We are doing great with The Fountains at Mill Cove. Thank you so much for asking. My mom is truly thriving there and really enjoying herself. The staff is incredibly friendly and helpful, she loves the meals and sense of community, and it’s been wonderful seeing her so engaged and happy. The rooms are a little smaller, but they are perfect for her needs. Overall, we’ve been very happy with the experience.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Mary SMay 28, 2026

★★★★★

Positive

Amazing!

A huge 5 on all of those ...the place is awesome! They have been very accommodating and kind and helpful on all occasions as well as the place is clean and well maintained

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousMay 12, 2026

★★★★

Critical

Horrible care- do not recommend

1 star (a zero if I could). It was horrible. All assisted living means to them is that they bring her pills. They would not help residents get to activities or engage them at all. The food was not good and usually cold. Room size was good but it was all very old and not kept up well. When they told her it was mealtime, mom would many times say no. So they just left her with no food. They wouldn't encourage her to eat and just claimed she has free will. She would have died within months of living there had we not mo

Scott SMay 11, 2026

★★★★★

Positive

The [name removed] Family Adventure

They get 5 stars. Great staff. They always make sure (or at least attempt) to get my mom to eat. Dad loves the food. Plenty of activities. Facility is clean. Apartment size is quite spacious compared to some other facilities my brother and I initially toured. The DON is always nice to me, despite how difficult my parents are. Overall, I am extremely impressed with the care the Fountains is providing my parents.

Daniel MMay 1, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Not yet resolved
Public price status
Published starting price available
Last source check
August 1, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Pureed Meals
  • Gluten-free
  • Guest Meals
  • Special Dining Programs
  • Kosher
  • Vegetarian
  • Low / No Sodium
  • International Cuisine
  • Café or Bistro
  • Private Dining Room
  • Room Service
  • Professional Chef
  • Restaurant Style Dining
  • No Sugar
  • Meals Provided
  • Vegan

Health & wellness

  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Memory Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care

Services & convenience

  • Complimentary Transportation
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost
  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed
  • Weight Limit (lbs)
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping
  • Portuguese
  • Filipino
  • Spanish
  • English

Activities & engagement

  • Stretching Classes
  • BBQs or Picnics
  • Cards / Pinochle Club
  • Birthday Parties
  • Men's Club
  • Educational Speakers / Life Long Learning
  • Pet-focused Programs
  • Choir / Singing Club
  • Cooking Classes
  • Wii Bowling
  • Wine Tasting
  • Happy Hour
  • Dances
  • Catholic Services
  • Activities On-site
  • Visiting Rabbi
  • Community Service Programs
  • Live Well Programs
  • Light Therapy Programs
  • Live Musical Performances
  • Trivia Games
  • Brain fitness / Dakim
  • Tai Chi
  • Gardening Club
  • Protestant Services
  • Live Dance or Theater Performances
  • Art Classes
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Bridge Club
  • Jewish Services
  • Holiday Parties
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Intergenerational Programs

Outdoor spaces

  • Beauty Salon
  • Butterfly garden / Hummingbird garden
  • Computer or Media Center
  • Library
  • Barber Shop
  • Outside Patio
  • Meeting Room
  • Indoor Common Areas
  • Outdoor Common Areas
  • Indoor Atrium
  • TV Lounge
  • Central Fireplace
  • Golf Course or Putting Green
  • Game Room
  • Piano or Organ
  • Arts and Crafts Center
  • Movie or Theater Room
  • Raised Garden Beds
  • Fitness Center
  • Billiards Lounge

Apartment & room features

  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Air Conditioned
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Private patio, deck, or balcony
  • Wheelchair Accessible Showers

Published by A Place for Mom. Features can change; confirm those that matter before touring.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

Published floor plans

The Fountains at Mill Cove | Find With Care