The Grandview of Chisholm Trail

The facility is very nice and open. It’s great that the building is single story. The staff are all very nice and helpful.

Response from the community

Thank you for your kind review of The Grandview of Chisholm Trail in Fort Worth! We’re so glad you enjoyed our open, single-story layout and found our team to be friendly and helpful. Creating a welcoming, comfortable community for residents and their families is important to us. We appreciate your support and hope to see you again soon!

July 2, 2026

Working with staff to continue improvements.

They seem to be able to work with mom more effectively and overall she seems calmer. The down side is they do not keep her hearing aids charged or her phone.

Response from the community

Thank you for sharing your feedback about our Fort Worth senior living community, The Grandview of Chisholm Trail. We are pleased to hear that your mother seems calmer and that our team has been able to connect with and support her in a meaningful way. We also appreciate you bringing your concerns regarding her hearing aids and phone to our attention. Feedback like yours helps us continue improving the experience for residents and families. Thank you for trusting us with your mother’s care.

June 17, 2026

No worries with The Grandview at Chisholm Trail. Care is love here

The staff is ALWAYS so very helpful and knowledgeable. There are lots of community places for residents to hang out, have coffee, snacks, etc. Beautiful facility, light and bright and very clean.

Response from the community

Sondra, thank you for these kind words and positive review of The Grandview of Chisholm Trail! We treasure having you as part of our senior living community.

February 27, 2026

Great choice

Would still give it 5 stars. Size of apartment is comparable with most and a bit bigger than some, the full size fridge is a definite plus. Staff is attentive, engaging and responsive to questions and issues. Food is better than most I believe. We have been very happy with them. It is very clean, activities are varied and fun. Maintenance is overall very good.

Response from the community

Thank you for your positive review of our Fort Worth senior living community, Laura. We're delighted to hear of your experience and appreciate having you as part of our community here at The Grandview of Chisholm Trail!

February 2, 2026

Review for The Grandview of Chisholm Trail

They are very committed to communication and helping the family as well as the resident. We are adjusting to each other as in all new ventures but it is going well.

Response from the community

Thank you so much for your positive review of our Fort Worth senior living community! Consistent communication and the attentive care of all residents and their loved ones are paramount to our team at The Grandview of Chisholm Trail. We appreciate your recognition of this and hope to welcome you back soon!

January 12, 2026

Awful communications

Awful communications when trying to find answers to simple questions. Who knows who is in charge, no one accepts responsibility, and they hide behind robotic answering systems so they do not have to actually speak to people and address problem issues. It's always the "residents fault". Count yourself lucky if you find a live person with authority, or the facility admits their mistake, or the facility actually follows through and corrects an issue. Do NOT trust them with accurate medication delivery. One wonders wha…

Response from the community

Thank you, Kurt, for taking the time to share your experience with us. We take these concerns very seriously and appreciate you taking the time to share them. Please reach out to us directly at wecare@csrliving.com so a member of our leadership team can connect with you personally. Resolving any issues for residents and their loved ones through respectful communication and attentive care is a key part of our mission, and feedback like yours helps us strengthen that commitment.

October 31, 2025