Community profile

The Heritage Inn

220 S Pantops Dr, Charlottesville, VA

Assisted LivingMemory CareIndependent Living

4.323 reviewsvia A Place for Mom

About the community

About The Heritage Inn

The Heritage Inn was established to provide the very best in assisted living. We strive to offer individualized care and attention in meeting the needs of our residents. The environment at The Heritage Inn, a warm and homelike residence, provides the opportunity for residents to enjoy each day to its fullest. We find it a privilege to serve senior adults, a very special group in our society. We invite you to visit The Heritage Inn, share a meal with us, meet staff and see the residence firsthand. We will answer questions and provide printed information for your perusal. The Heritage Inn... "Personalized Attentive Care in Our Gracious Homelike Setting."

Published floor plans

Studio

Assisted Living · 0 bedroom

$5,995/month

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1 Bedroom

Assisted Living · 1 bedroom

$6,795/month

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Semi-Private

Assisted Living

$4,885/month

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Studio

Memory Care · 0 bedroom

$7,095/month

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1 Bedroom

Memory Care · 1 bedroom

$7,850/month

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Semi-Private

Memory Care

$5,585/month

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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$4,885 observed · tracking future changes
$4,885Aug 3, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.3 out of 5 from 23 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

Friendly staff

Staff was attentive to mom's needs and extremely friendly.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousApril 27, 2026

★★★★

Critical

Would not recommend

The Heritage Inn was affordable but didn't live up to its claims! Mom's experiences were unacceptable! Some of the staff friendly and cared but many were very stressed, and let me know, needed more help. The night staff, rather not say! The room was very attractive but may not be regularly cleaned. However the building clearly needed repairs! Food unacceptable for a diabetic salty and sweats! Be aware of medical needs-easily care go unnoticed! Good luck speaking to the doctor! The laundry- things go missing! Import

See category ratings
Activities
2.0 / 5
Meals & Dining
1.0 / 5
AnonymousDecember 10, 2025

★★★★★

Positive

a good place for a loved one

The staff are very good with the residents, it's very clean, and they offer a variety of activities for those who wish to participate.

Stan KSeptember 16, 2025

★★★★★

Positive

Awesome

You have been very helpful. Services at Heritage Inn has been great. Room for my father is big like home. Room is decorated nicely and clean. Staff is very helpful making my father comfortable, happy and making sure visitors are happy.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Philip David DowellAugust 12, 2025

★★★★

Positive

Overall would recommend

I think all places are short staffed, so I can't knock them for that. Wish they had a shuttle service available and a hairdresser who comes once a week like Commonwealth did where they used to be.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
3.0 / 5
Care Services
4.0 / 5
Activities
3.0 / 5
Staff
4.0 / 5
Meals & Dining
1.0 / 5
AnonymousApril 4, 2025

★★★★★

Positive

Overall would recommend

The Heritage Inn is very efficient with their entry to the facility. They have friendly personnel.

AnonymousDecember 3, 2024

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Not yet resolved
Public price status
Published starting price available
Last source check
August 3, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Gluten-free
  • Room Service
  • Pureed Meals
  • Vegan
  • Low / No Sodium
  • Vegetarian
  • Meals Provided
  • No Sugar
  • Restaurant Style Dining
  • Professional Chef
  • Guest Meals
  • Special Dining Programs

Health & wellness

  • Incontinence Care
  • High Acuity Care
  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • Diabetic Care
  • Non-Ambulatory Care

Services & convenience

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Cats Allowed
  • Dogs Allowed
  • Laundry Service / Drycleaning
  • Housekeeping
  • English

Activities & engagement

  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Brain fitness / Dakim
  • Men's Club
  • Trivia Games
  • Live Musical Performances
  • Birthday Parties
  • Cards / Pinochle Club
  • Light Therapy Programs
  • Sensory-based Programs
  • Stretching Classes
  • BBQs or Picnics
  • Activities Off-site
  • Christian Services
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Activities On-site
  • Holiday Parties
  • Other Religious Services
  • Catholic Services
  • Dances
  • Book Club
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Bible Study Group
  • Current Events Club
  • Montessori Programs
  • Pet-focused Programs

Outdoor spaces

  • TV Lounge
  • Outdoor Common Areas
  • Indoor Common Areas
  • Outside Patio
  • Private Bath
  • Library
  • Central Fireplace
  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ

Apartment & room features

  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 3, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
The Heritage Inn | Find With Care