The Landing at Augusta Woods IL , AL and MC

Friendly Staff but room for improvement

1) I don't think we realized that if my dad fell, the staff isn't able to help. That is very concerning to me. Another gentleman fell outside the door going in for dinner and the staff said they couldn't help him and they would have to call an ambulance. Finally, another resident and one of the wait staff helped him up. He had broken his nose. One if the reasons we wanted my parents in a place like the Landing was so my mom would have help when my dad fell. 2) The staff that cleans does not do a very thorough job. …

Response from the community

Thank you for your wonderful feedback! We're glad to hear you appreciate our dedicated caregivers and the atmosphere we've created. Your kind words have been shared with our team. We look forward to continue to provide exceptional care and a welcoming environment for everyone

July 28, 2026

Overall would recommend The Landing- Spring TX

Helpful and kind, engaging staff, plenty of activities and excursions, food service has been spotty due to staffing challenges but well cooked, very clean and well maintained, maintenance staff is very responsive.

Response from the community

We appreciate your kind words about the care your loved one receives from our team. It's rewarding to know our efforts are making a positive impact. If you ever have suggestions or feedback, feel free to reach out.

June 24, 2026

Review for The Landing at Augusta Woods IL , AL and MC

Definitely recommend the Landing! The staff and facility is awesome. The experience has been great.

Response from the community

Thank you so much for taking the time to leave this review for The Landing at Augusta Woods Senior Living. Our staff strives to foster a positive community experience for all our residents, and your feedback is greatly appreciated. Thanks Terry.

May 23, 2026

My siblings and I toured the Landing at Augusta Woods for our parents. We had toured several others and always walked away very disappointed. Places that we could never imagine our parents living at. From the moment we walked to through the doors at the Landing, it was a completely different experience! So very clean and it smelled wonderful. [Name removed] took us on a tour and she was generous with her time and kind. She took the time to answer every question that we could think of - even when we repeated them. B…

Response from the community

Hi Michelle, we know these decisions are never easy to make, and we are happy to hear that you've chosen The Landing at Augusta Woods Senior Living as a home for your loved one. Thank you so much for taking the time to leave this review, and we are excited to welcome your parents.

May 13, 2026

Review for The Landing at Augusta Woods IL , AL and MC

Very nice place. Nice staff. Great place if you are needing not a tremendous amount of help. Would recommend.

Response from the community

HI There, thank you so much for taking the time to acknowledge the kindness you received from our team at The Landing at Augusta Woods Senior Living. This is exactly what we expect from our team, and we truly appreciate when it is acknowledged. Thanks.

April 17, 2026

Very nice place, I strongly recommend this very beautiful place and very friendly and more affordable compared to other places.

Response from the community

Hi SUSAN, we are happy to hear our staff are providing a friendly and warm environment for you. Thank you for taking time to share your experience.

March 11, 2026