Community profile

The Phoenix at James Creek

90 Ruth Lane, Cumming, GA

Assisted LivingMemory CareIndependent Living

4.532 reviewsvia A Place for Mom

About the community

About The Phoenix at James Creek

The Phoenix at James Creek is a state-of-the-art assisted living and memory care community that offers resort-quality amenities in a prime location blending understated elegance with personalized care. With numerous indoor and outdoor common areas, a rich calendar of events, and highly trained staff and caregivers, residents can count on this community to provide a friendly face and a helping hand. The Phoenix at James Creek Amenities and Services The Phoenix is here to lend a hand in any way they can. Bathing, dressing, and medication management are just a few convenient services residents receive. In addition to on-site therapy and healthcare, the community also provides assistance with things like maintenance and housekeeping services so your time is truly your own. The community’s signature dining program provides residents three balanced meals a day crafted by the community’s own professional chef. Each nutritious dish is served in their elegant restaurant-style dining area and can be customized to support certain dietary preferences like low-sodium or vegetarian. Experience prime comfort and engagement in the community’s inviting common areas and multipurpose rooms, where residents are free to relax, connect, and form lasting friendships. Residents can get involved by participating in their activities program which features events like daily social and happy hour, music and pet-focused events, fitness classes, yard games, and so much more! The Phoenix at James Creek Living Arrangements In support of every family’s specific needs, The Phoenix offers both long-term care and short-term respite care. Each studio-style, one-bedroom, and two-bedroom floor plan offers spacious living areas, extra storage space, and private wheelchair accessible bathrooms. Reach out today to learn more about what The Phoenix at James Creek has to offer! State Classification The Phoenix at James Creek is an assisted living community , which in the state of Georgia is a personal care home licensed to serve 25 residents or more, that provides personal services, the administration of medications by a certified medication aide, and assisted self-preservation. An assisted living community may have a special memory care unit to provide care to residents who have cognitive impairments. Georgia Facility Inspection Reports Related Articles Your Complete Guide to Memory Care Human-Centered Design in Alzheimer’s Care Facilities Dealing With Dementia Behaviors: Tips for Understanding and Coping

Published floor plans

Studio

Assisted Living · 0 bedroom

$4,265/month

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1 Bedroom

Assisted Living · 1 bedroom

$5,000/month

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2 Bedrooms

Assisted Living · 2 bedroom

$5,600/month

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Studio

Memory Care · 0 bedroom

$5,980/month

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2 Bedrooms

Memory Care · 2 bedroom

$8,320/month

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Semi-Private

Memory Care

$5,000/month

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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$4,265 observed · tracking future changes
$4,265Aug 2, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.5 out of 5 from 32 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

Caring Staff, Clean Facility, Various Activities

I used A Place for Mom to find Phoenix at James Creek and Mom and I couldn't have been more satisfied with the choice. For the 27 months she lived there she was well cared for, enjoyed the amenities and programs, and made her apartment a personal and wonderful home. Management is always engaged and available, and the Wellness Staff are kind, caring, and attentive to everyone's needs. Everyone there told me stories about Mom that proved how well they knew and interacted with her, and I saw it with everyone who lived

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Debbie EMay 30, 2026

★★★★★

Critical

mr

I moved my mom into The Phoenix at James Creek a few months before COVID. At the time, a gentleman that I spoke with said his mom lived there, told me the food was one of the best things -- and that was one of the main reasons I chose it. Unfortunately, that couldn't be further from the truth. The food is absolutely terrible. I wouldn't serve some of it to anyone. The kitchen seems to go through cooks constantly, and the meals look and taste like something thrown together with no care at all. I wish that I could p

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
1.0 / 5
Steve LeffersNovember 8, 2025

★★★★★

Positive

A 5 star experience

This is a 5 Star facility as far as I am concerned, the staff is top notch. I looked at several facilities and I believe my choice was an excellent one. There are a variety of apartments from studio to 2 bedrooms in size ... And very well maintained. All menus have options available for all meals. The dining room is large and well lit and airy.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJune 11, 2025

★★★★★

Positive

Wonderful experience

[name removed] and team were wonderful to work with. We were unfortunately working in a rushed/condensed timeframe to find a facility for my mom. [name removed] made time on our schedule, gave us multiple options, and made our experience as easy and comfortable as possible.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
JasonApril 11, 2025

★★★★★

Positive

The Phoenix at James Creek review

The staff is wonderful. My father is safe! Yes, we would recommend this community to other families!

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Response from the community

Anonymous, reviews like this give us motivation and help us ensure we provide high-quality care.

December 12, 2024
AnonymousNovember 25, 2024

★★★★

Positive

any issues were always addressed

With all of these scores at times some categories were as low as 1 or 2. We developed a very strong working relationship with Director of Nursing and CNAs. When we had issues ( with Care and there were several) they were always addressed and our dissatisfaction was highly validated and support. Turnover is always a problem with staff. A few of the CNAs were excellent and went above & beyond and then others were sub par. Overall at times it felt like they were short staffed for resident care. Mom is no longer livin

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
4.0 / 5
Staff
3.0 / 5
Meals & Dining
3.0 / 5
Response from the community

Hello Karen L, we appreciate you taking the time to leave us this feedback.

December 12, 2024
Karen LNovember 15, 2024

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 2, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • No Sugar
  • Meals Provided
  • Professional Chef
  • Restaurant Style Dining
  • Room Service
  • Low / No Sodium
  • Guest Meals
  • Special Dining Programs
  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Diabetic Care
  • Incontinence Care
  • High Acuity Care

Services & convenience

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • English
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation
  • Transportation at Cost
  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Activities & engagement

  • Activities On-site
  • Wine Tasting
  • Dances
  • Happy Hour
  • Wii Bowling
  • Pet-focused Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Birthday Parties
  • Stretching Classes
  • BBQs or Picnics
  • Reminiscence Programs
  • Intergenerational Programs
  • Activities Off-site
  • Devotional Activities Offsite
  • Yoga / Chair Yoga
  • Holiday Parties
  • Karaoke
  • Devotional Activities On-Site
  • Art Classes
  • Live Dance or Theater Performances
  • Day Trips and Outings
  • Gardening Club
  • Live Musical Performances
  • Trivia Games
  • Tai Chi
  • Brain fitness / Dakim
  • Community Service Programs
  • Forever Fit
  • Live Well Programs

Outdoor spaces

  • Beauty Salon
  • Central Fireplace
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room
  • Indoor Common Areas
  • Piano or Organ
  • Game Room
  • Billiards Lounge
  • Fitness Center
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center
  • Outside Patio
  • Library
  • Barber Shop
  • Computer or Media Center
  • Main Street Shops

Apartment & room features

  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Kitchenette

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 2, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
The Phoenix at James Creek | Find With Care