Community profile

The Preserve at Gateway

1450 Whaley Dr, Forney, TX

Independent Living

3.35 reviewsvia A Place for Mom

About the community

About The Preserve at Gateway

The Preserve at Gateway is a luxury senior living community for residents 55+. Located in a walkable neighborhood in Forney, Texas, The Preserve is surrounded by unique restaurants, shopping experiences, parks, museums, and cinemas. Forney is also known as the “Antique Capital of Texas,” making it an exciting place to scavenge for keepsakes. The Preserve at Gateway features a variety of spacious apartments and single-story cottage homes with wood-style flooring and open floor plans. Each unit has a fully equipped designer kitchen with granite countertops, granite kitchen islands, and modern espresso cabinets. Designed to enhance seniors’ independent lifestyles, The Preserve enables as much social time or privacy as residents prefer. Residents can enjoy planned social events or take advantage of the opportunity for peaceful solitude. The home features indoor and outdoor lounges, a Starbucks coffee bar, and a movie theater. Residents can enjoy quiet reading in the library, be pampered in the salon, visit with friends in the fireside bistro, or run their private companies out of the community business center. With a fitness center, a cardio room, and a resort-style swimming pool, residents can have as active a lifestyle as they please. The Preserve is not only pet-friendly, but also offers luxury living for residents’ furry family members, with a dog park and a pet spa. Related articles Top 5 Vitamins for Healthy Aging Understanding Independent Senior Living Costs Helping Seniors Move: Design and Downsizing Tips for Senior Living

Family and resident feedback

3.3 out of 5 from 5 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★

Critical

Do not move here!!

We are on our 5th manager in 5 years. The management cares nothing for the residents and are very disrespectful to seniors. We currently have 40 vacancies out of 120 units because residents have had enough. It’s listed as a luxury property, which is a joke. We have fallen trees, dead bushes, overflowing dumpsters, rats, and staff that are rude and condescending. In the past, there was a wait list for cottages, now there are 20 vacant units. Rents have gone up by hundreds of dollars. Don’t waste your time looking he

See category ratings
Cleanliness
5.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Bonnie HMarch 8, 2025

★★★★★

Positive

Wonderful Home

My mom loves it there. They are nice updated apartments with a quiet atmosphere. We also like that it feels safe here at the Preserve at Gateway.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Karen AOctober 31, 2024

★★★★★

Critical

Don’t send your mom here

A very poorly maintained property with insufficient and undependable security, uneven grounds and nonresponsive management. Access gates are frequently broken for weeks or months at a time. Nice looking, but only on the surface.

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Activities
2.0 / 5
Staff
2.0 / 5
Jane SSeptember 6, 2023

★★★★★

Positive

The Preserve is a blessing for us

We feel like The Preserve at Gateway has been such a blessing for our family and the location is very convenient. On the first floor they have a room where they do bible studies and different games. On the second floor they have a big movie theater, a nail salon and more games so plenty of things for the residents to do together. Everything about this experience has been great for us so far and we would definitely recommend them to other families.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
KarenSeptember 19, 2022

★★★★★

Positive

Everything about this beautiful community was warm and inviting. Staff were knowledgeable and so sweet. I look forward to moving there one day.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Lois ASeptember 16, 2022

Verified overview

What we know from public sources

Care options
Independent Living
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
August 8, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Health & wellness

  • Incontinence Care

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 8, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required