★★★★★
PositiveWhitney Place
The staff is very helpful. Very well run facility but needs improvement on the food.
Community profile
238 W Main St, Northborough, MA
★ 4.819 reviewsRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThe staff is very helpful. Very well run facility but needs improvement on the food.
★★★★★
PositiveShe liked the food initially, but has been complaining about the food lately. The facility is pretty ordinary compared to others that I toured, but my mother finds it very "homey" the staff is great - everyone says hi to her...she really likes that
★★★★★
PositiveWe find the staff very friendly and helpful. Always smiling and very patient with my mother - who can be a handful at times. The facility is a little tired looking - furniture and other items are kind of old especially compared to some of the other places I saw...just need to look beyond that when touring. My mom raves about the food!
★★★★★
PositiveI AM VERY THANKFUL MOM IS at Whiney Place! Responsible, respectful care you can rely on! The Director of Resident Care, [name removed] at the Northboro location is a pleasure to interact with and responds to questions/concerns very quickly. Their Sales Director [name removed] [name removed]has great insight for all levels of aging care!!
★★★★★
PositiveThe value for cost is hard to say, very expensive, but I have never used any other, so I have nothing to compare to. At the end of the day, I'm happy with Whitney Place at this point in time.
★★★★★
PositiveTalk through options with [name removed], he's the representative for that part of The Whitney, definitely ask questions, he's a wealth of knowledge and put the answers in writing. Dining options are good, lots of choices, put aside food if they see my father hasn't come to eat, they watch over to make sure everyone is eating. They created a space for my father to eat with other men, similar age and interests. So that was really good to get to meet some people. Activities are good, maybe differentiate the activitie…
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Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 16, 2026.