Wyndham Lakes

We are looking for a place for a family member and was very satisfied with Wyndham Lakes. The pricing was very reasonable and were provided additional information for possible Medicaid benefits. All questions were answered fully. The Sales Director was very knowledgeable and friendly.

Response from the community

Judy, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Wyndham Lakes.

July 15, 2026

Good in many ways but not ideal

Beware the Vendors who arrive in, uninvited to assess the new resident. Particularly the Optical people! They visited[Name Removed]within 24 hours of his arrival, then again the following week, & had another appointment set up for 3-4 weeks time. He had cataract surgery in both eyes in SC only 15 & 12 months prior to his move to FL. They charged him over [Amount Removed]for his first visit, another couple of hundred $ for his second visit & God only knows what his 3rd visit was going to be! There was nothing wrong …

Response from the community

We do not have an optical team that we work with nor allow to stop by. Most residents see their own providers for vision and dental work, and all residents can choose their own provider for all necessary medical care and services. We encourage you to stop by and speak with our Executive Director regarding your concerns about an outside medical provider imparting unauthorized services. We would like to wish you peace in this difficult time.

June 25, 2026

The administration staff was friendly and nice. But I felt like I was being sold a car. The facility is old and rundown. Furniture is old and tattered rooms are very small with two people in them. I was interested in the memory care facility and it was ridiculous. It needs a lot of improvements. It’s a real shame because the campus is big and could be very nice. They charge the same amount as some of the nicer places. The common area as you walk in is nice with the restaurant and dining hall, but the rest of it is …

Response from the community

Thank you for taking the time to leave your feedback, and especially for your kind comments about our caring staff. We are actively undergoing maintenance to update and improve our community, especially our Memory Care unit. As part of our program, we have our Memory care residents out of their rooms and participating in activities to strengthen social bonds and stay active. We always hope to leave the best first impression, and we would appreciate the opportunity to make it right show you everything we have to offer.

June 25, 2026

Would not Recommend

I found this facility to be dirty. The floors are covered in fecal matter from the Canadian geese that are throughout the facility's campus. The claims regarding food and dining options are false. The staffing on 2nd and 3rd shifts can only be described as thin at best. The activities offered to the residents are minimal and low energy. I would rather be homeless than ever return there.

Response from the community

We apologize that this has been your experience with us. We have reached out to the Department of Fish and Wildlife for assistance with the Canadian geese. Unfortunately, as a protected species, we are all limited as to what actions we can take. Our maintenance and executive teams are out daily to clean up the campus. We have a variety of activities, available on our website, for both our Memory Care and Assisted living communities to keep everyone engaged and active.

June 25, 2026

This looks like a nice facility - clean, residents seemed happy and outgoing. I didn't get to see an AL unit but toured two residential units. I like the covered walkways so that my sister can use her scooter even on rainy days. Dining room looked nice and the grounds were nice.

Response from the community

Marsha, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Wyndham Lakes.

May 22, 2026

Review for Wyndham Lakes

They got us a room in a short period of time and fixed any issues with the room that we had. Biggest impression after touring other facilities was how large the campus was and the ability to take my sister out for walks. I would recommend to others with limited money and family in the area. The staff did assessed my sister after a few weeks and now she is no longer in the memory care wing. They followed through on what the said. The down falls are that this facility is shiny and brand new and the staff in memory ca…

Response from the community

We recognize that there are many things to consider when moving a loved one to senior living. Thank you for your recommendation, as providing the best and most appropriate care to our residents is our highest priority. Your experience in Memory Care is troubling, and we have raised your concerns directly to management for review. Thank you for taking the time to leave your feedback!

May 18, 2026