★★★★★
CriticalUnsafe environment despite stellar receptionist and tasty food
The Resident Care Director has poor organizational and leadership skills. This has lead to Mom's medications running out without my being notified in a timely manner. We had to scramble to get refills approved. Falls are not reported to the family. We only find out if Mom happens to mention it or if bruises are seen and we ask. Techs need more training and need to know boundaries. The Executive Director is seldom out on the floor and seems out of touch with the poor health management as well as housekeeping. She…