★★★★★
PositiveMaking a difficult situation palatable
Communication, patience and compassion. We would recommend the community to other families based on the experience so far.
Community profile
2300 SW 21st Cir, Ocala, FL
★ 3.912 reviewsvia A Place for Mom ↗
About the community
Best Care Senior Living at Ocala's commitment to providing the best possible services include licensed nurses 24 hours a day, and dedicated staff for activities, housekeeping and dining services.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositiveCommunication, patience and compassion. We would recommend the community to other families based on the experience so far.
★★★★★
PositiveMom seems to be adjusting well to the new chapter in her life. Friendly staff speak well of her,and she is making new friends. Activities help her to open up to new relationships. She really enjoys the outdoor area with flowers that she loves.
★★★★★
CriticalI think it's important to know the level of the person being placed. My mom has been declining so when I moved her into unit 3, thinking she was in the high functioning category, it didn't go well. She didn't get the care she needed because she was not in the right unit. She is doing much better, the additional staff helps a lot and they are really great! The Admin staff are easy to talk to and the staff in general are really great. The food is really good!!
★★★★★
CriticalOverall it was ok. There was never total neglect, but we feel one overnight aid was not sufficient since there were always residents walking around. And we were there quite a bit, sometimes late into the night. We rarely witnessed bed checks even though they were to be checked every two hours. We asked if they kept a log of the bed checks but was told no. Facility was always clean. Front staff was always friendly, and most of the aids, but there were times the aids would just sit watching TV when the residents need…
★★★★★
CriticalThe nursing staff there is great, but the administration not so much. However they are currently going through a transition with different management and to add covid on top of that we feel that it is not quite their fault. They have always been good about communicating and the director is doing a great job. They are vaccinating the residents, and the people have just done a phenomenal job with our loved one, they have been really good with her.
★★★★★
PositiveSuperior has been a wonderful experience. although it was difficult to place my mom in an assisted living facility, i believe this is the place for mom. She no longer lives alone with no one to talk to, she has friends,and enjoys the activities. The staff is just wonderful, it has a homey atmosphere, and the residents get along wonderfully. I am so glad that we found Superior Residence. I know my mom is in good hands.
Verified overview
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