Community profile

Brookdale South Park

5326 Park Road, Charlotte, NC

Memory Care

4.138 reviewsvia A Place for Mom

About the community

About Brookdale South Park

A Brookdale HealthPlus ® Community The residents at Brookdale South Park can enjoy the benefits of Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such as annual wellness visits, immunizations, and health screenings are also provided to help avoid trips to doctors’ offices, or unnecessary emergency room visits and hospital stays. At Brookdale South Park, the dementia-trained staff members understand there is not a one-size-fits-all approach to memory care. Here, each individual can expect a personalized experience. This means every resident receives a tailored care plan with consistent care assignments. There are two Brookdale memory programs available here: Clare Bridge and Solace. Although it was created more than 30 years ago, the Clare Bridge program continually evolves with new research, and the goal is to provide residents with six planned activities per day. These activities encourage residents to use their current skills, while preserving their abilities and true self. The Solace program does not replace any elements of Clare Bridge. Instead, it adds additional programming, such as music and aromatherapy, while providing assistance with bathing, dressing, and more. Rest assured, staff members are available 24 hours a day, seven days a week to be alerted to an emergency. Additionally, residents benefit from community safety features, including a 24-hour security system and keypad entries. Assistive physical features are also present on-site, such as large circular paths designed to lead residents to areas of activity, as well as way-finding cues, and spaces that are decorated to feel like home. Residents of Brookdale South Park can look forward to an easier lifestyle with less chores and stress. Homemade meals are prepared and served daily, and a variety of housekeeping chores are managed for you. Transportation assistance, postal services, and concierge services are also available, to assist residents as needed. Daily life here is designed to feel effortless! Community Services and Amenities Residents can participate in daily cognitive workouts, brain stimulating games, and B-Fit program activities like walking groups, dancing, and more. The community features a beautiful courtyard and garden, scenic walking paths, and an arts and crafts studio, which are all popular places to unwind. For convenience, Brookdale South Park offers an on-site beauty and barber shop, as well as a therapy room, to be used by residents as needed. If you need assistance obtaining personal hygiene items, such as toothbrushes, toilet paper, floss, or other necessities, be sure to let the staff know. Through the Personal Solutions program, staff members will happily deliver your item requests to your door. Best of all, there is no delivery fee! Living Arrangements The pet-friendly apartments at Brookdale South Park include an abundance of windows for natural light, and additional homelike features. You are encouraged to customize your new home with personal keepsakes and memories. If you need assistance moving or decorating, be sure to connect with staff — they will be happy to assist and guide you through this transition. Find a relaxing atmosphere with care you can count on, at Brookdale South Park. Care Types Offered Brookdale South Park is an adult care home , which in the state of North Carolina is a home that provides care, assistance with activities of daily living, supervision, and assistance with medication to seven or more residents. An adult care home may also provide care to residents with cognitive impairments. Brookdale South Park Inspection Reports Related: Assisted Living vs. Memory Care: What’s the Difference? Top 5 Safety Considerations for Alzheimer’s Disease in Memory Care

Family and resident feedback

4.1 out of 5 from 38 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★

Critical

Well I showed up for my tour and no one was there. I mean there was zero staff anywhere. There was a sign on the concierge desk to see staff upstairs and again no staff to be found. But all the doors were unlocked and anyone is free to wander around with access to any part of the facility. I tried calling a couple of numbers but either the mailbox was full or I was transferred to the corporate number. Imagine if I had an emergency?? My father in law is already in a Brookdale facility in FL and we just wanted to che

See category ratings
Cleanliness
3.0 / 5
Response from the community

We noticed that you also posted this same review for Brookdale South Charlotte. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.

June 24, 2026
BBVJune 20, 2026

★★★★

Positive

Review for Brookdale South Park

I think the staff is engaged and caring. The facility doesn't feel as institutional as the several other places I looked at. I would recommend to others.

JKJune 11, 2026

★★★★★

Positive

Review for Brookdale South Park

Brad and his team are very professional. His single room was very clean when he moved in. I would recommend them to others who are searching for memory care for their loved one.

Patrick GMay 26, 2026

★★★★

Positive

Better Option

Good communication. Helpful with getting resources need to facilitate the transfer. I would recommend Brookdale South Park to others

AnonymousMay 13, 2026

★★★★

Critical

Not recommended

My mother lived here for 1.5 yrs and we moved her out due to issues with staff. The main problem is the executive director,[Name Removed]. His management style is weak and ineffective. The staff seem to have no respect for him and it shows in the quality of care. Most caregivers are awesome (Names removed) but the last straw for us was finding a caregiver watching SpongeBob SquarePants on her iPad during dinner. Instead of helping residents, she chose to watch her cartoon while they waited to be served. Most of the

See category ratings
Cleanliness
1.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
2.0 / 5
Activities
2.0 / 5
Staff
2.0 / 5
Meals & Dining
1.0 / 5
Response from the community

We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.

April 1, 2026
Kathy HMarch 31, 2026

★★★★

Positive

Review for Brookdale South Park

I would rank Brookdale South Park a 4. It was the least institutional feeling facility of the six I toured. All of the staff knows all of the patients and seem friendly and engaged. There are daily activities to keep residents involved. The food seems to be good.

John KJanuary 8, 2026

Verified overview

What we know from public sources

Care options
Memory Care
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 1, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • No Sugar
  • Meals Provided
  • Restaurant Style Dining
  • Professional Chef
  • Room Service
  • Low / No Sodium
  • Organic
  • International Cuisine
  • Kosher
  • Vegetarian
  • Special Dining Programs
  • Guest Meals
  • Gluten-free
  • Pureed Meals
  • Vegan
  • Café or Bistro

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care
  • Incontinence Care
  • High Acuity Care

Services & convenience

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • English
  • Spanish
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Dogs Allowed
  • Cats Allowed

Activities & engagement

  • Live Well Programs
  • Christian Services
  • Activities On-site
  • Happy Hour
  • Dances
  • Wine Tasting
  • Catholic Services
  • Wii Bowling
  • Bible Study Group
  • Pet-focused Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Men's Club
  • Cooking Club
  • Birthday Parties
  • Stretching Classes
  • BBQs or Picnics
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Intergenerational Programs
  • Holiday Parties
  • Other Religious Services
  • Walking Club
  • Devotional Activities On-Site
  • Book Club
  • Karaoke
  • Yoga / Chair Yoga
  • Live Dance or Theater Performances
  • Art Classes
  • Current Events Club
  • Day Trips and Outings
  • Protestant Services
  • Gardening Club
  • Trivia Games
  • Live Musical Performances
  • Brain fitness / Dakim
  • Tai Chi
  • Forever Fit
  • Visiting Rabbi
  • Sensory-based Programs

Outdoor spaces

  • Piano or Organ
  • Game Room
  • Fitness Center
  • Raised Garden Beds
  • Arts and Crafts Center
  • Outside Patio
  • Library
  • Private Bath
  • Barber Shop
  • Computer or Media Center
  • Main Street Shops
  • Beauty Salon
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room
  • Indoor Common Areas

Apartment & room features

  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Garden View
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Full kitchen

Published by A Place for Mom. Features can change; confirm those that matter before touring.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

Published floor plans

Brookdale South Park | Find With Care