★★★★★
CriticalWell I showed up for my tour and no one was there. I mean there was zero staff anywhere. There was a sign on the concierge desk to see staff upstairs and again no staff to be found. But all the doors were unlocked and anyone is free to wander around with access to any part of the facility. I tried calling a couple of numbers but either the mailbox was full or I was transferred to the corporate number. Imagine if I had an emergency?? My father in law is already in a Brookdale facility in FL and we just wanted to che…
Response from the communityWe noticed that you also posted this same review for Brookdale South Charlotte. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
June 24, 2026





