Pueblo Norte Senior Living

Short staff and thus scheduled/posted activities do not always happen. Poor communication to family regarding major changes of loved one. Entrance to memory care is difficult. Meals are good but usually served late. Care staff not always observant in changes in residents (emotional status, personal hygiene, behavior changes).

Response from the community

Thanks for taking the time to leave us a review. We pride ourselves on providing the highest level of care at Pueblo Norte and we'd love to speak to you directly about your experience. Please call us directly at (480) 948-3990.

June 17, 2026

Pueblo Norte Senior Living

Beautiful surroundings Friendly staff and residents 1300 sq ft 2 bedroom 2 bath Dining room Bistro Educational lectures Movies Bingo, cards etc Live music at happy hour and week end dinner Periodic live entertainment Offsite trips (dinner or other entertainment) Exercise classes

Pueblo Norte Senior Living

This facility is just slightly above the care you would receive in a senior independent living situation. We kept being told that my mother refused to take a shower because she was afraid of falling, but there was not an alternative wheel-in shower. We weren't told when she wasn't eating-we discovered that with bloodwork she had done. They did have an NP check on them weekly and PT worked with her in her room (at an extra cost). So, if you're looking for real assistance, this is not the place. If you're looking f…

Excellent full circle tour of of a very nice facility. From start to finish, we were well tended to, all questions answered, and we left with a feeling that this would be a balanced place for our relative.

Fantastic Staff and Facility for my mom

I was there visiting my mom this week. What a wonderful group of people in that staff, led by [name removed], [name removed], [name removed], and the rest of the fabulous staff. They engage all the residents with activities and care. The facility is beautiful and intimate. Loved all of the thought put into the daily activities. Thankfully my mom smiles all the time and has really become part of this lovely community and staff. Thank you for all you do At Pueblo Norte Memory care !!!!

Response from the community

Thank you so much for your kind words Amy! We are so happy to hear that your mom is happy and thriving in our community. Our dedicated team truly puts their heart into creating a warm and engaging environment for all residents. Your support means the world to us, and we’re grateful to have families like yours as part of our Pueblo Norte family!

March 25, 2025

I would highly recommend Pueblo Norte as its facility is different.

Each unit is an outdoor entrance. No high rise to walk endless hallways and floors. Also has natural grass in complex. They are undergoing an extensive renovation that will make it even better. Don't have any improvement suggestions

Response from the community

Thank you for your positive feedback! We’re happy to hear that you appreciate the outdoor entrances and beautiful grounds around our community. We're excited about the renovations too, as they will enhance the living experience even further. If you ever have any thoughts or suggestions in the future, don't hesitate to reach out to our team as resident and family satisfaction are top priorities!

March 13, 2025