Savanna House

Review for Savanna House

All of the staff is amazing! The festivities they put on for the residents and their family are outstanding! Food is decent. The rooms are decently sized.

Response from the community

Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed the festivities and found our team amazing. It's great to know that the room sizes met your expectations. We appreciate your feedback on the food and will continue to strive for improvement. Your insights are invaluable to us!

July 7, 2026

The facility is very clean, seems very well run, the only issue has to do with cost, other than that, definitely on the list of possibilities for our mom. [name removed]was very knowledgeable and answered all our questions. Thank you

Response from the community

Thank you for sharing your positive experience. We're delighted to hear that you found our facility clean and well-managed. It's great to know that our team was able to provide the information you needed. We understand that cost is an important consideration, and we appreciate your feedback. If you have any further questions or need more details, please feel free to reach out.

May 1, 2026

Savanna House Review

Mom complains her food is often cold. The admin sometimes doesn't return phone calls.

Response from the community

Thank you for taking the time to leave your feedback. We'd appreciate the opportunity to learn more about your experience—at your convenience, please contact our Regional Director of Operations, Yovan Luyt, at 949-242-1403. Thank you!

April 23, 2026

Easy transition

Very nice place, people are great to work with. Would recommend.

Response from the community

Thank you for sharing your positive experience! We're delighted to hear that you find our community and team enjoyable to work with. Your recommendation means a lot to us, and we're thrilled to have you as part of our community.

April 16, 2026

Accountability Starts at the Top

Our family moved our parents out of Savanna House primarily due to leadership concerns. While several frontline staff members were kind, we experienced repeated issues that pointed to a lack accountability. Maintenance requests went unaddressed for days (including a backed-up toilet), residents were at times ignored, conflicts between residents and staff were noticed without de-escalation skills, and there was no formal onboarding process. We were also surprised to find no resident handbook and no upfront document…

Response from the community

Thank you for sharing your detailed feedback. Your insights are valuable, and we take them seriously as we strive to improve our community. We encourage you to reach out to our Regional Director of Operations, Yovan Luyt, directly (949-242-1403) to discuss your experience further, as we are committed to addressing these issues.

February 24, 2026

Review for Savanna House

The tenants. They were all so happy, and [name removed] was just amazing. We did end up putting dad in memory care there instead of independent living. The head nurse [name removed] thought he may need more one on one attention with his recent hospital stays. She was right. He is getting stronger every day! The whole staff is just amazing!

Response from the community

Thank you for sharing your positive experience! It's wonderful to hear that the community's supportive environment and attentive care have made a difference for your dad. We're thrilled to know he's getting stronger every day. Our team is dedicated to providing the best care possible, and your feedback is truly appreciated.

February 5, 2026