★★★★★
PositiveGreat experience
Staff is caring and kind to residents and family members. New activity director is amazing. Facilities are very comfortable, clean, and welcoming.
Community profile
3709 Shannons Green Way, Alexandria, VA
★ 4.0127 reviewsvia A Place for Mom ↗
About the community
On the western banks of the Potomac River in the bustling heart of Alexandria, Virginia, Spring Hills Mount Vernon provides assisted living and memory care services. Our community reflects the historic buildings of the capital region with elegant divided pane windows, decorative architectural features, and an expansive southern-style veranda. The close proximity to Washington, D.C. offers residents access to world-class amenities and resources. Take in the local fare at Old Town Alexandria, which boasts more than 200 restaurants and shops. Visit George Washington’s Mount Vernon, a historic estate featuring lush gardens, a working farm, the home of our first president, and two expansive museums. Feel like you are back in colonial times as you stroll on the worn cobblestones through the Captain’s Row neighborhood. Located less than 5 miles from Fort Belvoir, eligible military retirees and their spouses can easily access tax-free shopping at the Commissary, Post Exchange, and Class Six, along with medical resources at the Fort Belvoir Veterans Affairs Clinic. With our unique PAW program at Spring Hills Mount Vernon, bring your pet with you to our pet-friendly community. As always, spend your time pursuing your passions! Community Amenities and Services Imagine living with the comforts of home without worrying about the mundane tasks of homeownership. Let our staff create a personalized care plan to meet your individual needs and preferences. Our dedicated caregivers offer personal care services, such as bathing, dressing, grooming, and more. Feel at ease knowing that staff remains on duty 24 hours a day in our community. Stay on top of your health goals with our wellness checks and holistic health care approach. Our medical team specializes in care for those with memory impairments in our thoughtfully designed memory care area. Your health and safety remain among our top priorities at Spring Hills Mount Vernon. Enjoy well-balanced, chef-inspired meals served restaurant-style three times a day. Healthy snacks and beverages are available 24 hours a day for residents. Grab your favorite book and find a cozy reading spot in our library. Exercise with your friends in our on-site wellness center. Walk through our tranquil, expertly landscaped gardens. Stay mentally and physically active through the activities organized by our dedicated caregivers. Living Arrangements Designed for older adults, our spacious suites offer clean, accessible, and relaxing spaces. Studio, one-bedroom, and two-bedroom suites may be available. Enjoy the privacy afforded by an en suite bathroom. We look forward to welcoming you into our community. Connect with A Place for Mom Senior Living Advisor to learn more about how you can call Spring Hills Mount Vernon your new home! State licensing information To explore the licensing information and compliance histories of senior living communities in the state of Virginia, visit the Virginia facility search directory . Related articles What to Do When Elderly Parents Refuse Help Your Complete Guide to Memory Care The VA and Assisted Living: Veterans Benefits
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositiveStaff is caring and kind to residents and family members. New activity director is amazing. Facilities are very comfortable, clean, and welcoming.
★★★★★
PositiveI would say that it is a nice place, clean and they take good care of the residents
Response from the communityThank you so much for your wonderful review! We are truly delighted to hear that you had such a positive experience with our assisted living community. Our team is committed to creating a warm, caring environment where every resident feels supported and valued, so your kind words mean a lot to us.
September 25, 2024
★★★★★
PositiveStaff was very kind and I was excited about the activities. The apartment was perfect for her. She changed her mind and we never took the keys. We are frustrated, but trying to meet mom where she’s at.
Response from the communityThank you so much for your thoughtful review. While we understand that transitioning to a new environment can take time and may feel overwhelming, we are here to support you and your loved one every step of the way. Sometimes, taking small steps can lead to meaningful progress and a smoother transition. We encourage you to keep visiting, engaging in community activities, and getting to know our team and residents. We’re confident that, over time, your loved one will feel right at home. Please don’t hesitate to reach out if there’s anything we can do to make this journey easier for you.
September 25, 2024
★★★★★
CriticalThey need to improve in communication. I have met with ex dir on this issue. As well as head of nursing... they are a little better but need vast improvement. They did not have introductory meeting with staff when I placed husband; they do not have regular individual meetings between family and staff. They have significant turnover. They do not give me the results of an investigation when an "incident " has happened The aides work hard. But in memory care where needs are higher the ratio of aide to resident is no…
★★★★★
PositiveThe staff is very friendly and approachable. I feel I can them with questions and any issues. Also, by having an executive director in place in the past several months, it's been much better in terms of communication and having someone in charge to communicate our concerns. As far as the food goes - They could give more nutritious snacks and less sweet treats.
★★★★★
CriticalI would recommend for Alzheimer's, but they are not trained/staffed highly enough for high functioning dementia.
Verified overview
Source-published features
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