★★★★★
PositiveGreat experience
Staff is caring and kind to residents and family members. New activity director is amazing. Facilities are very comfortable, clean, and welcoming.
Community profile
3709 Shannons Green Way, Alexandria, VA
★ 4.0127 reviewsRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveStaff is caring and kind to residents and family members. New activity director is amazing. Facilities are very comfortable, clean, and welcoming.
★★★★★
PositiveI would say that it is a nice place, clean and they take good care of the residents
★★★★★
PositiveStaff was very kind and I was excited about the activities. The apartment was perfect for her. She changed her mind and we never took the keys. We are frustrated, but trying to meet mom where she’s at.
★★★★★
CriticalThey need to improve in communication. I have met with ex dir on this issue. As well as head of nursing... they are a little better but need vast improvement. They did not have introductory meeting with staff when I placed husband; they do not have regular individual meetings between family and staff. They have significant turnover. They do not give me the results of an investigation when an "incident " has happened The aides work hard. But in memory care where needs are higher the ratio of aide to resident is no…
★★★★★
PositiveThe staff is very friendly and approachable. I feel I can them with questions and any issues. Also, by having an executive director in place in the past several months, it's been much better in terms of communication and having someone in charge to communicate our concerns. As far as the food goes - They could give more nutritious snacks and less sweet treats.
★★★★★
CriticalI would recommend for Alzheimer's, but they are not trained/staffed highly enough for high functioning dementia.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 2, 2026.