The Esther at Riverbend

Our family's experience

Food options are very good, and she really likes the staff. She seems to be getting plenty of attention and care. There are lots of options for activities, but I'm still trying to get her to take advantage of them.

Communication needs work.

High caregiver turnover. Lack communication. Med Tech not having enough experience to understand medications and prn's. The facility is beautiful.

Our Experience

Make sure you get to know the staff. They are friendly and do care about providing the best for your family member. They also can help if your family member is having a hard time adjusting to their new home.

Review for The Esther at Riverbend

My client required a higher level of care upon moving into this facility than what they were equipped to provide, but being newly opened and eager to fill their rooms they accepted her as a resident regardless. Unfortunately, the promised services fell short. For instance, housekeeping and laundry, which were advertised as weekly services, were inconsistently delivered. Although my client paid a premium for laundry assistance, it was rarely completed, forcing her to manage it herself, which ultimately contributed t…

There really is now place like Home. But The Esther is as good as it gets.

When Dad got COVID 4 days prior turning 100 yrs. old he lost the strength in his legs and after rehab we felt he needed some way to keep a quality of living that we couldn't give him at home. He wasn't thrilled at first and is somewhat set in his ways (you can imagine). But the staff and "famaily" at the Esther have treated him like a king. They have taken care of his ongoing medical needs, social desires, and our requests for him. The folks at the Esther are upbeat and helpful anytime we arrive to visit and they…

Took my 1st tour about a year ago. No ramp to get in. 2nd tour month later and had conversations re: Medicaid contracts. The Esther stated that they were applying for their Medicaid Contracts within 6 months. I paid my $[removed] deposit and picked my choice of room. Fast forward ... NO INTENTION OF CARRYING OR APPLYING FOR MEDICAID CONTRACTS. FACILITY OPENED UP OVER 1 YEAR LATER. DEPOSIT AND RENTAL COSTS INCREASED BEFORE THEY ALLOWED TO MOVE IN. BASIC STUDIO COSTS $[removed]. Avoid this bait and switch method of …